Our Member Service Representatives are experienced professionals who are committed to serving your investment needs. Call today to learn more about how we can help you reach your investment goals.
By phone:
1-800-235-8396
Monday-Friday 7:30am to 8:00pm (CST)
By email, fax, or mail:
833-934-1608
USAA® Mutual Funds Mailing Address:
USAA Mutual Funds
P.O. Box 182903
Columbus, OH 43218-2903
Frequently Asked Questions
How do I contact a Member Service Representative if I need help?
Please call us at 1-800-235-8396. Alternatively, you may send an email to usaamutualfunds@vcm.com.
Why am I not receiving emails from Victory Capital?
Some email providers have spam filters that catch our emails as “junk” mail.
What can I do to ensure I receive emails from Victory Capital?
Add our email address (or entire domain where possible — vcm.com) to your address book or contact list. This will ensure that our emails get through. Don't forget to also add our newsletter email addresses if you receive those emails.
What happens when I log out of the site?
Logging out of your account ends your secure session and takes you back to the public area of the website. If you want to access your account information, you will need to log back in.
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