skip to main content
Our Member Service Representatives are experienced professionals who are committed to serving your investment needs. Call today to learn more about how we can help you reach your investment goals.

International Toll Free Numbers

Search Country

Search Country

  • All other countries (not toll free)

    +1 210-876-6700

  • Australia

    1800517430

  • Austria

    0800297415

  • Belgium

    080077264

  • Colombia

    018005190569

  • Costa Rica

    08000150820

  • Croatia

    0800222888

  • Czech Republic

    800023535

  • Denmark

    80254360

  • Finland

    0800916148

  • France (excluding Monaco)

    0800991577

  • Greece

    0080016122030070

  • Indonesia - Indosat network and Matrix Cellular

    0018030160212

  • Indonesia - PT Telkom including Telkomsel and XL Mobile

    0078030160212

  • Ireland (Accessible through Vodafone, O2 Digiphone, Meteor & H3G mobile networks)

    1800903082

  • Israel (No access from Paltel & Jawal/Watania mobile networks)

    1809455030

  • Italy (Mobile access: Tim, Vodafone, Wind)

    0800940571

  • Japan (Mobile access: NTT Docomo, Au (KDD) and Softbank)

    006633814505

  • Kenya (Mobile access: Safaricom, Airtel & Orange)

    0800721044

  • Luxembourg

    80027661

  • Mexico

    8007330331

  • Netherlands

    08000227663

  • Panama

    008002030121

  • Philippines - Globe

    180085940383

  • Philippines - Smart and Sun Cellular

    180011102913

  • Poland

    008001125418

  • Portugal

    800819035

  • Qatar (Accessible through Q-tel & Vodafone only)

    00800101088

  • Romania

    0800895861

  • Saudi Arabia

    8008501333

  • Singapore (Accessible through Mobile1, Singtel & Starhub. Not avaible to prepaid subscribers)

    8001014550

  • South Africa

    0800999270

  • South Korea

    00798142030127

  • Spain

    900806130

  • Sweden

    0200430683

  • Switzerland

    0800563066

  • Taiwan (Access from all mobile networks except KG Telecom)

    00801128127

  • Thailand

    1800014100

  • Turkey (Mobile access: Turk Telecom & Turkcell only)

    00800142030068

  • United Arab Emirates

    80001830155

  • United Kingdom

    08000541225

Frequently Asked Questions

Click the sign in button at the top right of the site navigation, and choose “forgot password” on that page. Follow the instructions given to reset your password.
Forms are located at https://investor.vcm.com/tools-resources/forms. You can also navigate to the Forms link under Tools and Resources in the main navigation of the site.
Log in to https://mysecure.vcm.com/documentcenter. Select the year and from the Document Category drop-down menu box, select “Statements.” This applies only if you have elected e-delivery.
From the login page, click on “Forgot Username?”. In the box that says “Member Number,” enter your Member Number. Note: Your Member Number is different than your Online Username. Follow the instructions provided to retrieve your Victory Capital Username.

See All